Restoring the iPod’s Factory Settings
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Sometimes things just stop working! I know, this could get really annoying, but it’s important to know that when everything else fails (reseting, refreshing, and so on), your last resort it to restore your ipod to its factory settings.
But it is VERY IMPORTANT to remember. Restoring your ipod will ERASE all the content you have on your ipod! So make sure it is well backed up in iTunes, and that you can sync all of it once the ipod is restored.
Restoring the ipod’s factory settings is very similiar to updating the ipod’s software and done from the same window. Check out the updating software step-by-step video for more instructions.